Privacy Policy

This Privacy Policy applies to the services of Victoria & Paul Manchester. We respect the privacy of our customers and are committed to protecting the personal data you share with us. All personal information is handled carefully and confidentially.

1. Information We Collect

When you place an order, create an account, or contact us, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely via third-party providers)

  • IP address and device information

  • Website activity and browsing behavior

2. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Communicating order updates and relevant information

  • Improving our website, services, and customer experience

  • Preventing fraud and ensuring platform security

3. Sharing Data with Third Parties

We only share your personal data with third parties when this is necessary to perform our services, such as:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

Your data will never be sold or shared for commercial purposes and is only disclosed when legally required.

4. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law (such as tax or accounting obligations).

5. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyze website traffic and user behavior

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to data processing

  • Request data portability

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Business Name: Victoria & Paul Manchester
Email: info@victoriapaulmanchester