Privacy Policy

Privacy Policy

Declaration on the collection of personal data

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or purchase products from us.

We may update this Privacy Policy from time to time. Please check this page regularly for any changes.

  1. Who we are

“We”, “us” and “our” refers to Victoria & Paul Manchester.

  1. Who this policy applies to

This policy applies to:

Visitors: individuals who visit our website
Customers: individuals who purchase, request or receive products
Contacts: individuals who contact us via our website, email or other means

  1. What we collect

We may collect, store, process and use the following types of personal data:

From visitors:

IP address
Device information
Browser information
Website usage data

From customers:

Full name
Email address
Billing address
Delivery address
Payment information
Phone number
Order details

From contacts:

Full name
Email address
Any other personal data you provide to us

If you do not provide necessary personal data, we may not be able to process your order, deliver products or respond to your enquiry.

  1. How we use your data

We may use your personal data to:

Manage and fulfil your orders
Process payments
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Analyse website usage
Personalise your experience
Prevent fraud and protect our website
Comply with legal obligations
Send marketing communications where you have given consent

  1. Sharing your data

We may share your personal data with:

Our employees and team members
Shopify and website service providers
Payment processors
Shipping partners and suppliers
Customer service providers
Analytics providers
Professional advisers
Legal or regulatory authorities where required

We do not sell your personal data.

  1. Cookies

Our Cookie Statement explains how we use cookies on our website.

  1. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

  1. Access and correction

You may request access to the personal data we hold about you. You may also request correction of inaccurate personal data.

To do this, please contact us at:

info@victoriapaulmanchester.com

  1. Direct marketing

We may use your email address to send marketing communications only where permitted by law or where you have given consent.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.

Contact:

info@victoriapaulmanchester.com